This June, CAS held its annual team building for Administrative and support staff. This year’s theme was “Review of CSC Policies/Procedures and Excellent Customer Service”. The event kicked off with a series of workshops/seminars held at UP Manila Theater, with the following topics:

June 9, 2017- Excellent Customer Service.
Mr. Michael Angelo Austria, AVP for Human Resources and Organizational Development Division at Profriends (PCFI) discussed the importance of 5 Star Customer Service, meaning a commitment to a sincere, timely, accurate and responsive (STAR) service.

June 16, 2017-Review of ARTA Law
Director Noel V. Salumbides of the Civil Service Commission (CSC) explained and discussed in depth the implementation of Republic Act No. 9485 or the Anti- Red Tape Act of 2007 (ARTA). This Act is used as a tool in good governance and anti-corruption effort of the government with CSC as the lead agency.

June 23, 2017-Procurement Planning
Ms. Carlota P. Surat , Administrative Officer V, CAS, gave an overview of the public procurement system, Procurement plays a key role in CAS daily operation , so there is a need to understand the importance of planning in order to maximize desired results.

A two-day team building event was also held on June 29-30, 2017 culminating all activities at Bakasyunan Resort and Conference Hotel located in Iba, Zambales.

The event was in line with the College’s goal to orient staff on relevant CSC and government policy and to professionalize staff work performance. CAS Dean Leonardo R. Estacio Jr and other CAS officials participated in this annual activity. (DAEstanislao)

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