This June, CAS held its annual team building for Administrative and support staff. This year’s theme was “Review of CSC Policies/Procedures and Excellent Customer Service”. The event kicked off with a series of workshops/seminars held at UP Manila Theater, with the following topics:
June 9, 2017- Excellent Customer Service.
Mr. Michael Angelo Austria, AVP for Human Resources and Organizational Development Division at Profriends (PCFI) discussed the importance of 5 Star Customer Service, meaning a commitment to a sincere, timely, accurate and responsive (STAR) service.