Abstract:
This study answers the question “How does temporal behavior influence
the performance of the rank-and-file employees of Insurance Company C Head
Office?’’ The researcher aimed to identify the levels of temporal behavior of rank-
and-file employees, to obtain the performance evaluation grade of each
employee, and to identify manifestations of temporal behavior of tasks and
events in their workplace. Chronemics Theory and Adaptation Theory were used
as frameworks of the study. The study is a descriptive method and quantitative
and qualitative research methods were used. The research was conducted to a population of 16 rank-and-file
employees of Insurance Company C Head Office. Monochronic/Polychronic Self
Test from an online resource, Innovations International, was administered to
measure the cultural time approach of the employees. After which, results of the
Performance Evaluation Test of each employee were obtained from the HR
head. A key informant interview with the HR head was also conducted to know
the temporal behavior of events and tasks in their workplace. All data gathered
underwent statistical treatments Mean, Spearman’s Correlation Coefficient, and
Eta Correlation Ratio. Results show that on the average, the rank-and-file
employees were Moderately Monochronic. The employees tended to be
monochronic in fulfilling job responsibilities and polychronic when relating with
the people. However, it was found that there was no significant relationship between the performance evaluation grade given to the employees and the
scores they acquired in the survey. The temporal behavior preferred by the
employees did not directly affect their performance. The employees were rated
on their performance evaluation sheets by their supervisors regardless or
indifferent of their temporal behavior as long as the employees met the
supervisors’ expectations. The researcher suggests that the methodology used in this study must be
applied in all branches of the company to generalize for the whole organization.
Also job descriptions of the rank-and-file employees should be identified as well
to precisely know the reasons for their temporal behavior and to verify their
performance evaluation grades. Finally, the study must be further related to
Sikolohiyang Pilipino.
