The Relationship Between Managerial Grid Model Position and Job Satisfaction of Regular Employees of Bank X

Abstract

This study aims to use Blake and Mouton’s Managerial Grid Model as the basis for understanding the significant relationship among the research’s variables, namely concern for people, concern for production, and job satisfaction. This research uses a quantitative approach; thus, the researcher’s claim was tested through Chi-Square Test of Independence on a hierarchical private universal bank. Using Likert’s Scale of Value-Frequency, the researcher surveyed a sample size of 73 top management employees and a sample size of 102 regular employees, selected through a combination of proportional purposive sampling scheme and stratified random sampling. The results of the research showed the dependence of the three sets of variables, namely: (1) concern for production and employee job satisfaction; (2) concern for people and employee job satisfaction; and (3) concern for production and concern for people. These results can be said to validate Blake and Mouton’s Managerial Grid, as well as the approach used by Bank X’s top management.